George Markou

George Markou Photo

09 Dec George Markou

Job title: Service Specialist
Type of position: Placement
Company: GlaxoSmithKline
Degree: Business Computing (eBusiness) BSc

Why I loved it:

“I loved the fact that from the first week in the company, we were made to feel comfortable and confident by our managers and were given real responsibilities and tasks to undertake. This is something which motivated me to work harder to prove to myself and my manager that I could work well. Additionally, the friendly atmosphere and open office layout of the buildings made working more interesting and enjoyable, in addition to making collaborating with different departments in the company much easier allowing me to see different aspects of the company.”

My best experience/greatest achievement:

“The highlight of my placement would be the fact that for the biggest project I was involved in, I got the opportunity to present to the CIO of the company and his entire board of directors. I received great feedback from the CIO and was praised by our director for the high level of detail in my analysis, as well as being the only placement student in the entire project to present at such a high level.”

What I learned:

“I learned to monitor and present the performance of the entire department with regards to incident, request and problem management for the financial software used in house through the use of custom made interactive dashboards, working in and managing high level projects based on continuous service improvements, delivering basic and intermediate Excel workshops to employees aiming to improve their Excel skills and work more efficiently, and many other responsibilities which would rise on a day to day basis.”

About my experience/Tips for students:

“I would recommend taking your time with each application and modify your CV to apply for the specific job role you are looking for. There are loads of placements available, but there are also a lot of students looking for them. In this way, you can stand out from the crowd.”